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Right of withdrawal

A 14-day period

For any online purchase, you have a period of 14 days from receipt of your order to exercise your right of withdrawal, without having to give a reason.

How to withdraw

You simply need to inform us of your decision by an unambiguous statement, by email to [to be completed: email address] or by post to [to be completed: address], indicating your order number. You can use the sample form below, without obligation.

Return and refund

You return the product or products without undue delay, and no later than 14 days after informing us of your withdrawal. The return costs are at your expense. We refund all the sums paid, standard delivery costs included, no later than 14 days after having recovered the products or the proof of their dispatch, by the same means of payment as the one used for the order.

Condition of the products

As these are food supplements, the products must be returned in their original packaging, unopened and unsealed, for reasons of hygiene and health protection. A product unsealed after delivery cannot be refunded.

Sample withdrawal form

For the attention of [to be completed: company name and address]: I hereby notify you of my withdrawal from the contract concerning the order below. Order no. [...], placed on [...], received on [...]. Name: [...]. Address: [...]. Date: [...].